Frequently Asked Questions
Have a question about Canopy Art System? Click on the links below for answers
to frequently asked questions or contact us.
Nothing! If you are viewing this page, you already have a web browser - the only
software you need on your computer to use Canopy Art System.
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We currently support:
Internet Explorer 7.0 or higher
Firefox 2.0 or higher
and Safari 3.1 and higher.
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A user ID and password is required to see any gallery data. Canopy Art System is for use only
by you and your gallery staff. We use best industry practices to safeguard your data.
We can certainly help you get Canopy data into your own web site
for public viewing and sales. We're flexible to all situations and types of web sites.
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With a gallery account, you may create as many logins as you need, each with a custom set of priviliges. All of your users
are able to use the system at the same time. We do recommend that everyone logs in with a unique user ID and password.
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|
Collector
Edition |
Artist
Edition |
Single
Location |
Multiple
Locations |
| Customer Management |
no |
yes |
yes |
yes |
| Inventory Management |
yes |
yes |
yes |
yes |
| Support for Inventory Editions |
yes |
yes |
yes |
yes |
| Sales |
no |
yes |
yes |
yes |
| Exhibitions |
no |
yes |
yes |
yes |
| Artist Management |
yes |
(one artist) |
yes |
yes |
| Vendor Management |
yes |
yes |
yes |
yes |
| Staff Management |
no |
no |
yes |
yes |
| Customize (settings) |
yes |
yes |
yes |
yes |
| Tagging (customers, inventory) |
yes |
yes |
yes |
yes |
| Multiple Gallery Locations |
no |
no |
no |
yes |
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It is your choice! You get to specify if you work with inventory numbers or not, as well as if you'd like the system to generate
them automatically. In addition, you can specify if you want the inventory auto-complete boxes to accept inventory number or title.
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You may upload images as jpeg/jpg, gif, png, bmp, or wmf files. Once an image is uploaded, we keep the image in the highest quality .Jpeg format.
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There is no limit to the number of records you may create.
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If you find that you'd really like to have a certain report, data field, or other feature that
we don't already have, please ask! Canopy is your system - it should do what you need it to do.
We love getting feedback and hope the system evolves to meet all of our customers' needs.
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Should you decide to cancel your account, we will make the transition as smooth as possible. You always have the
ability to export your data to files through the reporting interface. Once an account is officially closed, we will
send the account holder all data in easy-to-use data files.
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We would love to demonstrate Canopy to see if it meets your needs. We are able to do demonstrations
using the internet, making it easy for you. Please contact us if you are interested.
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For now, we are signing customers up over the phone. Fairly soon, we will have an automated sign-up process available through this web site.
Just get in touch and we'll be happy to help!
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